FAQ's

Yes. Please inquire by completing the "Contact Us" form or calling us at (732) 775-3331 and we'll let you know our availability and/or set up an appointment with you. Thank you.

We accept all major credit cards, debit cards and cash. 

Yes, we have ASE-Certified Technicians with years of experience under their belt as well as  several quality control measures to ensure quality service and satisfaction. 

If the check engine light is on but not flashing, contact us for an appointment and a diagnosis where we can identify the cause of the issue (if any).

If the check engine light is blinking and/or the vehicle is not functioning normally, we recommend you do NOT operate the vehicle and call us for assistance.  

In most cases, a vehicle pulling to one side is the symptom of tire wear, worn tires, or incorrect wheel alignment. When left unchecked, it can cause severe damage to other components and become a costly ordeal.

We offer new tires, mount and balance as well as wheel alignment services. Contact us and our team will identify the concern, provide the estimate, and if approved - resolve the problem. 

We recommend checking your brakes every 6 months or 6,000 miles. Our technicians will perform an in-depth check to make sure your vehicle has the stopping power it needs. 

If your vehicle uses conventional oil, you should have it replaced every 3 months or 3,000 miles.

If your vehicle uses synthetic oil, you should have it replaced every 6 months or 6,000 miles.

Contact us for your next service appointment 

The most common causes for vehicle overheating are related to your anti-freeze and/or cooling systems. Fortunately, our ASE-Certified technicians will quickly identify the problem and resolve it for you.

In the meantime, it is best for you to turn off any air conditioning and instead turn on the heater. By doing this, it will help remove heat from the engine.

We do not, but give us a call and we'll recommend some great options. 

We do install parts that are provided by our clients, however we are unable to warranty the work performed under these conditions. 

You rotate tires to help maximize the life of your tires caused by natural uneven wearing. While all vehicle makes and models vary, it's recommended to rotate tires every 6,000 - 8,000 miles or after every other oil change. It's also recommended to have your tires balanced and wheels aligned. Contact us for a free quote.

By following your vehicle's manufacturer recommendations on fluid exchanges, you are truly protecting your vehicle from preventable (and expensive) damage! Here's a quick breakdown you may follow:

- Brake fluid should be changed every 30,000 miles
- Transmission fluid should be changed every 60,000 miles
- Power Steering fluid should be changed every 30,000-60,000 miles
- Differential fluid should be changed every 60,000 miles
- Fuel Induction (GDI) service should be performed every 30,000 miles
- Engine coolant fluid should be changed every 60,000-100,000 miles 

The cabin air filter is used to filter the air you breathe from the air conditioning unit. As with all filters, they have an ideal life of 15,000-20,000 miles from which they lose their ability to filter the impurities in the air and should be changed.

The engine air filter is used to filter air going into your motor. They too have an ideal life of 15,000-20,000 miles and then they lose their ability to effectively filter out debris and other impurities. Failing to replace your engine air filter can affect engine longevity, performance, and gas mileage.

Car batteries ideally last between 3-5 years depending on a number of factors. To ensure optimal performance and maintenance, simply have your battery checked by an ASE-Certified technician during every oil change.

For a shop to become NAPA certified, they must offer qualifications, expertise, and integrity. NAPA personnel observes each area to ensure that the shop always puts the customer's needs before everything. To remain NAPA certified, the shop must demonstrate that their best foot is always forward. 

In a NAPA AutoCare Center, like Ray's Cervice Center, ASE Certified mechanics and technicians must be on staff. These mechanics and technicians have taken several tests and had at least two years of work experience and demonstrated competence.  

All four categories have a purpose in making repairs and should be selected according to availability, vehicle specifics and your personal needs. We make a careful evaluation of the life expectancy of the vehicle, cost and availability before making a part recommendation.

• A factory new part is one manufactured by the company that produced the vehicle.
• An aftermarket new part is manufactured by a source other than the original factory.
• A remanufactured part was previously used and is reconditioned to meet or exceed original specifications.
• A used part has been obtained from a salvage yard.

Please visit our Privacy Page for a full description of our policies.